illuma provides a straightforward solution to improve targeted HEDIS® scores which in turn yield:
– Improved HEDIS scores for diabetic retinopathy, DEXA screening for osteoporosis, in-home A1C testing and colorectal cancer screening
– Improved Medicare Star ratings with marketing and financial impact
illuma provides HIPAA compliant patient engagement care coordination services to assist health plans for a) overflow call volume from members about COVID-19 and other diseases, b) non-call-to-action member outreach and c) call-to-action member outreach depending on each plan’s needs. Illuma has the proper regulatory infrastructure; its live agents are trained and based in the US; and it has a long history of patient counseling for chronic diseases.